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Privacy Policy

1. Introduction

At E-Comsult, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with Swiss law, specifically the Federal Act on Data Protection (FADP), and the General Data Protection Regulation (GDPR) of the European Union.


2. Data Controller

The data controller responsible for your personal information is:

E-Comsult GmbH
Panoramastrasse 7
8903 Birmensdorf ZH
Switzerland
[email protected]

If you have any questions about this Privacy Policy or our data practices, please contact us at the email provided above.


3. Data We Collect

We may collect and process the following types of personal data:

  • Personal identification information (e.g., name, address, email address, phone number)
  • Technical information (e.g., IP address, browser type, device type, and operating system)
  • Usage data (e.g., pages visited, time spent on pages, interactions with content)
  • Cookies and tracking technologies (please refer to our Cookie Policy for more details)

4. How We Use Your Data

We process your personal data for the following purposes:

  • To provide our services: We use your information to carry out our obligations and provide you with the services you have requested.
  • To improve our website: We may use data on how you interact with our website to enhance the user experience.
  • To communicate with you: We use your contact information to send important updates, respond to your inquiries, and notify you about changes to our services or policies.
  • To comply with legal obligations: We may need to process your data to meet regulatory or legal requirements.

5. Legal Basis for Processing

We process your data based on the following legal grounds:

  • Consent: Where you have provided your consent, we will process your data accordingly.
  • Contractual necessity: To fulfill a contract with you or take steps before entering into a contract.
  • Legitimate interests: To pursue our legitimate interests, such as improving our services, unless your rights override these interests.
  • Legal obligations: To comply with our legal duties under Swiss and EU law.

6. Data Sharing

We may share your personal data with third parties only under the following conditions:

  • Service providers: We may share your data with third-party service providers to facilitate our services, such as web hosting, analytics, or email services.
  • Legal and regulatory compliance: We may disclose your data if required by law or to enforce our legal rights.

We do not sell or lease your personal data to third parties.


7. International Data Transfers

If your data is transferred outside of Switzerland or the European Economic Area (EEA), we ensure that such transfers are protected by adequate safeguards, such as Standard Contractual Clauses or equivalent measures to ensure compliance with applicable data protection laws.


8. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. The retention period may vary based on the nature of the data and our legal obligations.


9. Your Data Protection Rights

You have the following rights under the FADP and GDPR:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Ask us to correct any inaccuracies in your personal data.
  • Erasure: Request the deletion of your personal data, under certain conditions.
  • Restriction of processing: Ask us to limit the processing of your personal data, under certain conditions.
  • Data portability: Request to receive your personal data in a structured, commonly used, and machine-readable format.
  • Objection: Object to the processing of your personal data where we are relying on legitimate interests or consent.

To exercise these rights, please contact us at [email protected].


10. Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmitting or storing data is completely secure.


11. Cookies

Our website uses cookies to improve your browsing experience and analyze website traffic. You can set your browser to refuse cookies, but this may affect your ability to use certain features of our website. For more details, please refer to our Cookie Policy.


12. Use of reCAPTCHA V3

To protect our website from spam and abuse, we use Google reCAPTCHA V3, which helps verify that actions on our site are performed by humans and not automated systems. In doing so, reCAPTCHA collects certain information to assess whether a user is a real person, including device and application data, IP addresses, and other information required by reCAPTCHA’s terms. This data collection and processing are subject to Google’s Privacy Policy and Terms of Service. We process this data based on our legitimate interest in protecting the security and functionality of our website.


13. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”


14. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
[email protected]

Effective Date: October 2024